Bush Away
Last updated August 2026
You are booking with Bush Away, a South African business. Telephone +27600131610. Email info@trendstec.com. All prices on this site are in South African Rand (ZAR) and include VAT where it applies.
The booking system and this website are provided to Bush Away by Trendstec. Your booking and your stay are with Bush Away.
Trendstec provides software to businesses — clinics, lodges, game farms and similar — so they can take bookings, answer their phones and message their customers.
When you book accommodation or an appointment, your contract is with that business, not with Trendstec. They provide the room or the treatment, they set their prices and their cancellation terms, and they are responsible for what you receive. We provide the system they use.
A booking request is not a confirmed booking. It becomes confirmed when the business accepts it and, where a deposit is required, when that deposit is paid. Until then the dates may still be taken by somebody else.
You will be given a booking reference by text and email. Quote it whenever you contact the property.
Payments are processed by Paystack. Your card details are entered on Paystack's own secure page. Trendstec never sees or stores your card number.
Money is split at Paystack and paid directly to the business you booked with. Trendstec receives only a commission on the transaction. We do not hold your funds at any point.
A deposit is normally 50% of the total, with the balance payable to the property. The exact amount is shown before you pay and repeated in your confirmation.
Cancel more than 14 days before arrival: your deposit is refunded in full.
Cancel within 14 days of arrival: the deposit is normally forfeited, because the property has held the dates and turned other guests away. Individual properties may be more generous, and their own terms are shown to you when you book.
If the property cancels on you: you get everything back, in full, without needing to ask.
Refunds are made to the card you paid with, and take 5 to 10 working days to appear. To request one, contact the property directly, or email info@trendstec.com and we will pass it on and follow it up.
Accommodation providers are required by South African law to record who stays with them. Bring your ID or passport. This is done in person at the property — you are never asked to send identity documents to us or upload them to this site, and you should be suspicious of anyone claiming otherwise in our name.
Booking confirmations, payment links and reminders are sent because you made a booking. They are not marketing and cannot be switched off while a booking is live.
Marketing messages are only sent with consent, and every one carries a way out — reply STOP to a text, or use the unsubscribe link in an email. We act on it immediately and across every channel.
Calls to a business using our system may be answered by an automated assistant and may be recorded, so the business can check what was agreed. Recordings belong to that business. Ask them, or us, if you want a call deleted.
Do not use this service to make fraudulent bookings, to abuse staff or the automated assistant, or to send unlawful content through it. We may suspend access where that happens.
We provide the software with reasonable care but cannot promise it is never unavailable. Where something goes wrong on our side, our liability is limited to the fees paid for the service. Nothing here limits liability for death, personal injury or fraud, which South African law does not permit us to exclude.
Contact Bush Awayat info@trendstec.com, or telephone +27600131610. We answer within 5 working days. These terms are governed by South African law, and nothing in them affects your rights under the Consumer Protection Act.
We may update these terms. The date at the top shows when they last changed, and the terms that apply to your booking are the ones in force when you made it.